Better Business Coaching

In a downturn, exceeding your customer’s expectations can make all the difference in whether or not you win the next job.  The following tips show how you can go above and beyond and win a customer for life.
1.    Ask proactive questions – customers appreciate it when you act as business coach and demonstrate your concern [...]

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In these troubled times when you are not sure just where to focus your effort then the following story may help:
During a presentation to some senior managers on time management the trainer said “OK, it’s time for a quiz.”
He then put on the table a large wide-mouthed jar.  He set this next to a plate [...]

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In the fast pace of life during these challenging times, full of stress with information overload, we rarely find the quality time to reflect.  It is very easy to lose sight of your long term goals when you are dealing with the more immediate challenges.
Confucius, the great Chinese philosopher said that one of the most [...]

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Increasing numbers of UK professionals are turning to Business Coaching as a means of earning a secondary income.
Professionals that have signed up to coaching courses with The Coaching Academy in the pst 12 months include:

Business owners/company directors (12% of people training to be Coaches own their own business)
HR managers and directors
Estate agents
Personal trainers
Doctors
Trainers and Consultants
Accountants
Recruitment [...]

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So, how has your business responded to the downturn?  Has it seen the economic environment as an opportunity to grow or has it downsized to manage its costs and risks?
Regardless of your answer the more progressive businesses will still have retained a solid commitment to the training and development of their people.  It’s a well [...]

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