Better Business Coaching

Entries from June 2009

Business Coaching – Providing Excellent Customer Service

Carole Davidson - Monday 01.06.09, 18:37pm

In a downturn, exceeding your customer’s expectations can make all the difference in whether or not you win the next job. The following tips show how you can go above and beyond and win a customer for life.
1. Ask proactive questions – customers appreciate it when you act as business coach and demonstrate your concern [...]

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